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 PayPal Paid - yet...Renewal Notice Recv'd		  New Topic  Topic Locked
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JJM
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USA
170 Posts
Initially Posted - 05/03/2006 :  15:27:01  Show Profile

I am patient.
I don't mind getting duplicate billing.

Paypal was sent in and confirmed 03/09/06. Yesterday I received a membership renewal notice.

All I want to do is confirm that my membership dues indeed have been received, nothing is due to the association, and that my membership continues uninterrupted.

Appreciated...
John
"Enchanted Becuma"
C250 '04 WK #746
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Sea Trac
Master Marine Consultant

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Vanuatu
1357 Posts
Response Posted - 05/03/2006 :  16:11:01  Show Profile
Yes, we just discovered yesterday that there was a problem with the PayPal notices getting to the membership database management firm, so a handful (actually 30) records are being updated today. However, that also means that those thirty people are likely to receive a duplicate billing. We are working on resolving the issue as quickly as possible. If you paid, rest assured that we have a receipt and just need to update your records.

Sorry for the inconvenience.
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JJM
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USA
170 Posts
Response Posted - 05/03/2006 :  17:42:42  Show Profile
Thanks J.B. I appreciatae your quick response to my post. I am glad that you guys caught this early and if you hadn't yet, I wanted to make you aware of a potential issue that developed here so you could 'nip it in the bud'!

I am very glad that you have a resolution in the works!

Thanks so much!
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Sea Trac
Master Marine Consultant

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Vanuatu
1357 Posts
Response Posted - 05/03/2006 :  17:49:38  Show Profile
You're welcome, John, and thank you for bringing the issue to our attention.

I just renewed my membership and Lu Ann did receive the notification so hopefully all is well, but only time and the gremlins know for sure.
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Notice: The advice given on this site is based upon individual or quoted experience, yours may differ.
The Officers, Staff and members of this site only provide information based upon the concept that anyone utilizing this information does so at their own risk and holds harmless all contributors to this site.