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 Catalina/Capri 25/250 Sailor's Forums
 General Sailing Forum
 Nicro Solar Vent		  New Topic  Topic Locked
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Alan Clark
Captain

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406 Posts
Initially Posted - 08/24/2009 :  04:50:47  Show Profile
As it is important to let everyone know about bad service, It is just as equally important to let everyone know about GOOD Customer Service . We bought a Nicro Solar Vent for "Leprechaun" and had problems with the battery charging over the last 2 years and had replaced them ETC. I called Nicro (Marinco) and spoke with Tech Support. They advised to send it back and they would check it out, turn around time would be less than two days. I sent it back to California, and in less than ten business days, I had a replacement at my door. The Tech Rep did not give me a hard time and just went through questions trying to resolve my issue as would be expected. We are very pleased with the product.
Alan & Eileen
2001 Catalina 310 Hull #155
"Anam Cara"
ex-1987 C25 TR/SK #5612
"LEPRECHAUN"
Troy Ohio USA / Lake Erie-Catawba Island
ASA 101 103 104

"The clink of an anchor - chain, the 'Yo-Ho!' of a well time crew, the flapping of huge sails - I love all these sounds."

John 'Rob Roy' MacGregor

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Nautiduck
Master Marine Consultant

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USA
3704 Posts
Response Posted - 08/24/2009 :  07:21:42  Show Profile
We had the same positive experience with Nicro. Our original unit failed to charge after a year of use and they replaced it no questions asked. The new unit has been going about two years now just fine.
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Voyager
Master Marine Consultant

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USA
5376 Posts
Response Posted - 08/24/2009 :  20:49:19  Show Profile
Are the batteries Nickel Cadmium or Nickel Metal Hydride? NiCad were less than ideal as rechargeable batteries.
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Captain Bill
Navigator

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USA
148 Posts
Response Posted - 08/25/2009 :  19:48:02  Show Profile
Installed my Nicro in 2005. Still working 24/7 on original batteries. Noticeably less humidity and musty odor than before.

Bill
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Dave Bristle
Master Marine Consultant

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Djibouti
10005 Posts
Response Posted - 08/26/2009 :  05:57:57  Show Profile
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by Voyager</i>
<br />Are the batteries Nickel Cadmium or Nickel Metal Hydride? NiCad were less than ideal as rechargeable batteries.<hr height="1" noshade id="quote"></font id="quote"></blockquote id="quote">Mine is NiCad, and has been running 24/365 for 2-1/2 years. I'll pick up a NiMH at Radio Shack if that changes. It's great not waking up to dew all over the inside of the cabin.
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OLarryR
Master Marine Consultant

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USA
3466 Posts
Response Posted - 08/27/2009 :  03:23:55  Show Profile  Visit OLarryR's Homepage
Mine ran for about 2-3 years and then I noticed it only running when the sun was out, so I changed the battery with a rechargeable from RadioShack. Believe it was a NiCad.
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Alan Clark
Captain

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406 Posts
Response Posted - 08/27/2009 :  12:28:03  Show Profile
I got the solar vent and the original battery went bad,than got a new one from Nicro. I than replaced that one this spring with a battery from Batteries Plus. When that one died I went to West Marine and spent $26.00 on their battery! on the premise that it would be the original. When That one died, I took it back and sent the vent back to Nicro/Marinco. I was also told that the ones at Radio Shack are just as good,Only Cheaper! The battery is a nicad and the vent does a great job.The batteries have to be re-chargable as the plate charges them from the sun.
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Tom Potter
Master Marine Consultant

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USA
1913 Posts
Response Posted - 08/27/2009 :  16:23:02  Show Profile
Just installed 2 Nicro vents, one intake and one exhaust.
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Notice: The advice given on this site is based upon individual or quoted experience, yours may differ.
The Officers, Staff and members of this site only provide information based upon the concept that anyone utilizing this information does so at their own risk and holds harmless all contributors to this site.