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Nautiduck
Master Marine Consultant

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USA
3704 Posts
Initially Posted - 12/22/2009 :  08:24:16  Show Profile
I am considering the purchase of a new rudder. I have an e-mail address for Robert Butler at Catalina that I have used before but apparently that e-mail no longer works. I have inquired via their "contact us" form on their web site but get no response. I would like to contact someone with a level of authority since I am going to ask if they will give me a reduced price on the 3rd generation balanced rudder - something I know they have done in the past. Does anyone have a good e-mail address that they have used to get to someone at Catalina for inquiries like this? Thanks.


We cannot direct the winds but we can adjust our sails.
Edited by - Nautiduck on 12/22/2009 08:45:19

bigelowp
Master Marine Consultant

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USA
1787 Posts
Response Posted - 12/22/2009 :  10:05:13  Show Profile
Randy:

I would call Catalina rather than e-mail. It is my impression that since moving all production to Florida they have been phasing down staff in California. I would call to find out who is doing what to whom -- and where!
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delliottg
Former Mainsheet C250 Tech Editor

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USA
4479 Posts
Response Posted - 12/22/2009 :  10:07:23  Show Profile  Visit delliottg's Homepage
Or simply write Frank Butler instead, my understanding is that he's pretty responsive. I've attempted to contact Catalina in FL several times via email with no response.
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mlg3733
Navigator

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118 Posts
Response Posted - 12/22/2009 :  12:33:50  Show Profile
Kent Nelson <Kent@catalinayachts.com>
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ruachwrights
Captain

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USA
258 Posts
Response Posted - 12/22/2009 :  21:15:35  Show Profile  Visit ruachwrights's Homepage
Randy,
I have talked to, what I guess to be, the hands on designer of our boats twice. Each time I have reached him via phone. I call in, operator gives me his number and he calls back. I forget his name now but he is very helpful and informative. I actually called him about moving the winches from the cabin top to the coaming area. It's nice to be treated like an original owner.
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Nautiduck
Master Marine Consultant

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USA
3704 Posts
Response Posted - 12/23/2009 :  08:47:43  Show Profile
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by ruachwrights</i>
<br />Randy,
I have talked to, what I guess to be, the hands on designer of our boats twice. Each time I have reached him via phone. I call in, operator gives me his number and he calls back. I forget his name now but he is very helpful and informative. I actually called him about moving the winches from the cabin top to the coaming area. It's nice to be treated like an original owner.
<hr height="1" noshade id="quote"></font id="quote"></blockquote id="quote">

Gerry Douglas??
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OJ
Master Marine Consultant

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USA
4382 Posts
Response Posted - 12/23/2009 :  15:05:17  Show Profile
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">Gerry Douglas??
<hr height="1" noshade id="quote"></font id="quote"></blockquote id="quote">

That would be the guy!

Kent Nelson - located in Woodland Hills is also extremely knowledgeable and helpful.
Edited by - OJ on 12/23/2009 15:07:30
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Notice: The advice given on this site is based upon individual or quoted experience, yours may differ.
The Officers, Staff and members of this site only provide information based upon the concept that anyone utilizing this information does so at their own risk and holds harmless all contributors to this site.