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 Catalina Warranty
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Capt. Kurt
Navigator

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185 Posts

Initially Posted - 02/07/2006 :  13:31:37  Show Profile
What is Catalina's warranty on cracks in the fiberglass? Is this considered a manufacturing defect? I am getting spider cracks near the base of the galley sink, and the boat is only 18 mo old (1st owner).

Kurt
#818 C250WK 'Tortuga'

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frog0911
Master Marine Consultant

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USA
1349 Posts

Response Posted - 02/07/2006 :  14:34:34  Show Profile
First time I have heard of spider cracks in the interior of a 250. I would call my dealer about the problem. He should call Catalina for you. I would assume they will want you to send pictures so I would have them ready. Catalina has a rep of taking care of their customers, one reason I stuck with Catalina when I got the new boat, it might take awhile, but I am sure they will take care of your problem. I for one, would be interested in some pictures of the cracks. I may have them and not know it, since I may not look in the area very often or at all.

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cathluk
Admiral

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USA
513 Posts

Response Posted - 02/07/2006 :  16:22:26  Show Profile
I have some minor spider cracks at the same location, but my boat is a '97 so I'm not too concerned & they're clearly not structural. After only 18 months seems a little premature - I'd call Catalina as Frog suggested.

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frankr
Captain

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256 Posts

Response Posted - 02/08/2006 :  07:14:43  Show Profile
Catalina's policy toward gel coats cracks are - they are cosmetic and not covered. - That's what they told me.

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jking
Navigator

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110 Posts

Response Posted - 02/08/2006 :  09:46:11  Show Profile
Is there no warranty on the gelcoat, as there is from other manufacturers?

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dlucier
Master Marine Consultant

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Virgin Islands (United Kingdom)
7583 Posts

Response Posted - 02/08/2006 :  10:02:34  Show Profile
Regarding gelcoat cracks, just like door dings on a new car, I would imagine it would be hard for the factory to provide a warranty for gelcoat cracks since so many non-factory things can induce them like improper storage and hauling, trailering bumps and bruises, or the 300lb guest perched on the stern rail seats.

Edited by - dlucier on 02/08/2006 10:04:45
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Steve Milby
Past Commodore

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USA
5909 Posts

Response Posted - 02/08/2006 :  10:09:40  Show Profile
Call Catalina. They're very good about satisfying any reasonable complaints.

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