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Road King Trailers - Kudos

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britinusa
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USA
5404 Posts

Initially Posted - 07/22/2006 : 18:07:35

Just had to post to give Kudos to Road King Trailers.
We purchased our boat just a year ago, including a Road King Trailer.

A couple of months ago we realized a minor problem. The Launching tongue would jamb after it carried the weight of the boat upon retreival. I called Road King and described the issue. They agreed that the extending tongue tube could be beefed up. Over the next couple of weeks they manufactured a heavier tube, sent it for galvanizing and then delivered it to a local Marine company down here. Today we picked it up (actually 3 of us picked it up, it sure is heavy.) It's installed. The only thing I have to do is drill the holes for the holding pin.

They took really good care of me, maintained contact at each stage of manufacturing was completed, and then liased with us on the delivery options.

Their customer care was really the best.
I have contacted the company about manufacturing a 5th (launching) wheel unit.

In short, I can recommend Road King Trailers (they have dealers everywhere.)

Paul

Joint Decision. (Sold)
PO C250WB 2005 Sail # 841.

Moved up to C34 Eximius

Updated August 2015

Edited by - on

Harry Cowgill
Deckhand

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USA
13 Posts

Response Posted - 07/22/2006 : 19:10:02

Hi Paul, How long is your launching tongue and I was wondering what did they do to beef it up. Is the tube thicker?? I'm thinking of having a trailer made and would like to avoid the problem you had.
Thanks...
Harry Cowgill
PS..have any photos of your trailer??

Edited by - on

britinusa
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Response Posted - 07/22/2006 : 21:17:29

Harry, the tube thickness is almost double! and it's a total of 14' long compared to the original 11'.
FYI it could be another foot longer, but they thought that might be pushing it.

I think there are a few pics of our rig on the forum, I'll find one and push it to the top.

see the post about centerboard that is listed above this one.

paul

Edited by - britinusa on 07/22/2006 21:22:12

Tom Potter
Master Marine Consultant

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1913 Posts

Response Posted - 07/22/2006 : 22:21:46

Its great when people stand behind their product.

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Harry Cowgill
Deckhand

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13 Posts

Response Posted - 07/22/2006 : 23:04:08

Paul, Nice looking trailer!! BTW...What happened with your keel? Did they fix it?
Harry

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britinusa
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5404 Posts

Response Posted - 07/23/2006 : 07:09:25

The Keel Story:(short) 'Yes!'
(longer)
Frank Butler Personally spoke with me after I fixed it using the parts they sent me. (I didn't relish the idea of having to leave the boat at the factory for a few weeks for a job that would take me a few hours). Using the new shims I rebuilt the area around the keel spindle. Next sail --- NO SLAP !!!! ---
Frank bought us a very nice dinner and gave us a 5 year warranty on the keel area to cover any concern that there may have been any damage unseen.

The way Frank dealt with it was one of the most supportive manners that I have ever experienced in customer service. There was very little interaction as it was dealt with so swiftly. Very apparent was the support that Catalina provides their distributors. Our Dealer (Jerry Butz of Boaters Exchange Rockledge Florida) gave me the route to speak with Frank. That man (Frank) is a gentleman with intense recognition of the value of customers. I would like to emulate Franks commitment (and his fortune

So the outcome of the keel issue was a very pleasant one.

Paul

Edited by - on

MartinJW
Navigator

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USA
241 Posts

Response Posted - 09/25/2009 : 12:28:08

I'm having the exact same problem that Paul originally described. This wasn't too bad the first season, but now (our second season) the tongue extension is hopelessly stuck. (We had to push it back in place, more or less, with the tow vehicle.)

I called Road King Trailers today (09/25/09) and spoke with Dale. He told me that he wasn't aware of any other problems with this. I'm going to send him some pictures and we'll have to go from there.

I'll keep everyone informed of the progress.

Martin

Edited by - on

britinusa
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5404 Posts

Response Posted - 09/26/2009 : 19:33:26

Update, even with the heavier tubing, the tube has bowed so now it's aft end slips beneath the fwd cross beam.

To be honest, I'm not making any deal of it. I just put the chocks in front of the trailer wheels, hook up the trailer to the truck and pull it out till I can manually slide it to the next securing pin hole. It takes a couple of minutes extra to get the tube in place, but really is no big deal.

Note. the only reason the tube reaches back far enough to slip under the cross beam is because they gave me he longer tube I requested. It has worked out really well.

Paul.

Edited by - on

MartinJW
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USA
241 Posts

Response Posted - 09/27/2009 : 09:44:34

<blockquote id="quote">quote:<hr height="1" noshade id="quote">Originally posted by britinusa
 Update, even with the heavier tubing, the tube has bowed so now it's aft end slips beneath the fwd cross beam.

To be honest, I'm not making any deal of it. I just put the chocks in front of the trailer wheels, hook up the trailer to the truck and pull it out till I can manually slide it to the next securing pin hole. It takes a couple of minutes extra to get the tube in place, but really is no big deal.

Note. the only reason the tube reaches back far enough to slip under the cross beam is because they gave me he longer tube I requested. It has worked out really well.

Paul.
<hr height="1" noshade id="quote"></blockquote id="quote">

I wish our situation was this easy. Unfortunately, the problem on our trailer is a big deal.

The extension on our trailer is so jammed that it can't be manually moved from any position. This means that we have to apply quite a bit of force with the tow vehicle to extend/retract the extension, and I think that the possibility of damage is great. Safety may be a concern, too.

I'm hoping that Road King will correct this, and I'll keep everyone posted.

Martin

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The Officers, Staff and members of this site only provide information based upon the concept that anyone utilizing this information does so at their own risk and holds harmless all contributors to this site.