Notice:
The advice given on this site is based upon individual or quoted experience, yours may differ.
The Officers, Staff and members of this site only provide information based upon the concept that anyone utilizing this information does so at their own risk and holds harmless all contributors to this site.
I replaced the keel cable 5 or 6 years ago and at the time it was believed that the cables being supplied by Catalina Direct were inferior to those being supplied by Catalina Yachts. I haven't heard any complaints about the CD cables in many years so can I assume that those concerns have been taken care of?
Hi Ray, I don't know about past quality issues, but if you are running in salt water, it might be a good idea to change the cable every three years. Cheers.
It is important to inspect the cable whatever the age may be. I had a cable that had 3 broken strands and it was only 1 year old. The cable got pinched on the winch and the cable strands broke. This was noticed on the last sail of the season. The ball needs to be checked too to make sure the cable is turning it and not dragging across a surface. I have used Catalina Yacht cables and have not had any other issues.
Catalina Yacht....Catalina Direct....what's the difference on the older boats...90 and older....I thought we kind of had the blessing of Catalina Yachts in using the CD ordered parts
Ray I seem to remember the discussion that you are referring to and if I remember correctly the person making the original claim later reported that the problem was because CD had mistakingly sent him a c22 cable. Perhaps the fellow will clear this up when he sees your post.
Ray, I have had a problem two years ago with Catalina Direct sending me what I thought was an substandard keel cable which lasted a week in fresh water,than broke. I called and spoke with Lowell about this and even sent the broken cable back AT MY Expense , so he could examine it. I than called him and asked him what he thought. No answer.. No satisfaction . I also just had a problem with them again regarding the New Roller Furling I just bought from them...Again after my initiated calls to them regarding follow-up they wanted to place the blame on some one else . I personally feel at this point if I could order from someone else I would and I intend to. It appears to me they are not interested in the customer.
For what it's worth, I have ordered many parts through Catalina Yachts factory parts department, and have taken up hours of their time with nit picking technical questions about an entry level boat decades out of production. I've been very satisfied with the service they've given me. Whenever it looks to me like my choices have come down to dealing with either Catalina Yachts factory or Catalina Direct, I try the factory first. Their level of customer support and value provided is in my experience not just exceptional, but uniquely superior.
Oh, and just to stay on topic, I get my swing keel cables from Catalina Yachts.
Many thanks for the advice. I've always had great service from Catalina Direct and really appreciate the ease of making a purchase from them. That said, I need to have a really high degree of confidence in the quality of the cable so I'll be buying this one from Catalina Yachts.
I keep my boat in fresh water and check the cable closely whenever the boat comes out of the water and probably wouldn't even be changing it this year except for the incident when hauling the boat. We had extremely high water this year in the late fall with a tremedous current in the river and lots of debris in the water. When I finally hauled the boat onto the trailer I noticed I was having a heck of a time getting the boweye up to the winch post. Even though I had cranked the keel all the way I got back on the boat and cranked again. Something gave way and the keel retracted a few more turns. As soon as the trailer came up out of the water the reason for all the difficulty became clear. A two inch diameter branch was wedged in the keel cable and trunk. As far as I can tell the branch broke before the keel was damaged but just to be safe I'll be taking it all apart just to make sure.
Well....all of my experience in ordering parts has been with CD and I have generally been satisfied with the order service.....but. alas, their technical service is another matter...the guy I always get is essentially rude....or lets just say relatively condecending much like the techies you get at many of the 1-800 help desks or your company's tech support dept...lol
I just purchased a keel cable from CD... after reading through this thread i am concerned about quality issues. Has any body used one of these cables in salt water with out any problems? I also ordered a new winch from CD are there any issues with this item as well? I checked the Catalina Yachts web site and couldn't find any parts listed on the site.
I've installed two cables from CD, my boat stays in the Chesapeake, and I've had no problems. I've had great relationships with CD over the years -- when I ordered my new motor mount, Lowell called and asked if I wanted the backing rails too, since I hadn't ordered them. Dionne has been always delightful. Whenever I've had a question, they've been very responsive and polite.
All cables are swaged (unless you use stay-loks like Leon), so any cable from anyone can fail. I was very impressed with the cable I got from CD but would never trust one from my local guy. If you have a local guy you trust then have them make one. All of my standing rigging is from CD and I am very comfortable with it.
Some of you mention ordering parts directly from Catalina Yachts factory. How do you do this? I could not find any website or phone number. I'm going to be replacing most of my swing keel hardware soon and would like to compare prices to Catalina Direct.
One question about the casting kit... Catalina Direct says you may have to take the castings to a machine shop to be ground to the correct size. Have most of you that installed them encountered this? I'm thinking this will be a real pain and extend the time required to get the project done. I am hoping to complete it in a weekend. I was thinking about maybe using a hand held grinder myself if I need to cut it down slightly. Do the castings usually fit fine without modification?
Justin, they come slightly oversize, which is a good thing -- you can grind them down so they fit but prevent wobble. You can use a hand grinder -- that's what my yard has done.
Wow, awful glad I decided to read this thread, good to know. I've only had one small problem with CD, some screens I bought that didn't fit the stock forward port holes.
I highly recommend checking with Chris in the Catalina Yachts factory parts department. I'm going to be saving almost $60 on the swing keel replacement parts through him compared to Catalina Direct! Since this thread is about the keel cable, I'll give you the example... CY Parts it costs $44.73 and CD it is $63. Several price differences in all the parts do add up considerably. Thanks for the tip Frank and Dan!
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by georgiaboater</i> <br />Well....all of my experience in ordering parts has been with CD and I have generally been satisfied with the order service.....but. alas, their technical service is another matter...the guy I always get is essentially rude....or lets just say relatively condecending much like the techies you get at many of the 1-800 help desks or your company's tech support dept...lol <hr height="1" noshade id="quote"></font id="quote"></blockquote id="quote">
It isn't that you always have the bad luck of getting the same guy you are getting the only guy. That is Lowell and he is the owner. It is also why the hours are rather set in stone for tech help. I dealt with him a lot for the nationals last year and I can say that he really does run hot or cold. There really isn't a medium setting for him.
The old issue with CD was that they were apparently sending out C-22 cables. Members (many still here) did tests on cables for breaking strength and all sorts of stuff. I will say that since we've really made a habit of preaching cable inspection here on this website I haven't heard of a cable failure. I purchased mine from Catalina yachts directly and received excellent service.
Wow, Hadn't even thought about it, but it's been two years- this season will be third- since I replaced my keel cable. Have to remember to check it and maybe replace if there is even one thread broken or the swage end seems cracked at the joining with the cable. Have a second one incase, so maybe will just replace it. I had one break and had to fish keel up with a set of sheets and my self taling winches to get the damn boat out of the water. Ruined the sheets, of course.
Boat on lift in fresh water now. I wonder if this is better or worse than having keel in water the way I used to?
I installed a new keel cable from CD this last Saturday. 8 inches shorter than my last one and the clevis pin does not fit my yoke. Am I in trouble here, or is this a difference between CD and Cat Yachts where I bought mny last 3 years ago?
Just replaced my keel cable and all related fittings. CD was very helpful - as I had started by telling him what I wanted, and he ended up suggesting some parts that I ended up needing.
My keel bolt is a retrofit, and the bolt is sunk into the keel, so I had to grind the swaged end to get it to fit. I used an electric drill with a metal grinding wheel and it took only about five minutes to get it to the right shape.
The cable I rec'd from CD looks slightly beefier than the existing cable. It was exactly the right length - which is very important because I believe the wear and tear on the old cable came mostly from overlap on the winch. I've ordered from both CD and Catalina factory. The main thing, is to do your homework, and be able to ask informed questions.
" wear and tear on the old cable came mostly from overlap on the winch."
That's where it pays to get the cable laying nice and tight when you load it. From there on, if you are careful lowering the keel and don't unwind the cable from the drum so it 'birds-nests', you won't get an overlap and binding problem. If you do get 'unspooled' fully lowering the keel and carefully guiding the cable into a nice wrap with a piece of wood (etc) as you raise it will help keep the cable from fraying.
Notice: The advice given on this site is based upon individual or quoted experience, yours may differ. The Officers, Staff and members of this site only provide information based upon the concept that anyone utilizing this information does so at their own risk and holds harmless all contributors to this site.