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 Catalina/Capri 25/250 Sailor's Forums
 General Sailing Forum
 Hood Sea Flex Furler		  New Topic  Topic Locked
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svmoxie
Past Commodore

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USA
331 Posts
Initially Posted - 06/05/2003 :  10:22:34  Show Profile  Visit svmoxie's Homepage
I have a 5 year old roller furler made by Hood Yacht Systems, their Sea Flex model. I have really been impressed with this unit but the drum cover on mine has gone swimming several times over the years. Hence I have gone swimming several times! This past week I let the furling line overwrap and then later pulled it back out a little too quickly and the line knocked the cover off the boat. This time I was motoring in about 20 feet and decided that I wasn't swimming this time. When I contacted Hood about ordering a replacement I was informed that the design had been updated to prevent that very problem and that they would send out a new drum kit with manual...<font size=6><b>FREE OF CHARGE.</font id=size6></b>

In this day of minimal customer service I feel compelled to report excellent service. So if you are looking to purchase a roller furler I would suggest a look at Hood Yacht Systems products. They have shown me that they stand behind their products.

<img src="http://www.pompanette.com/pompweb.nsf/abd7b90a2db9f5c0852567b300163588/8a10ba9940be4091852567bc0080127a/Graphic/0.7c?OpenElement&FieldElemFormat=gif" border=0>

Clif Thompson
Treasurer C-25/250 National Association.
svMoxie '81 25 sk
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Notice: The advice given on this site is based upon individual or quoted experience, yours may differ.
The Officers, Staff and members of this site only provide information based upon the concept that anyone utilizing this information does so at their own risk and holds harmless all contributors to this site.