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weluvlife
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166 Posts
Initially Posted - 07/10/2003 :  23:33:56  Show Profile  Visit weluvlife's Homepage
Hello,

Does someone here know of a phone number, web site or address of Catalina's Parts house? I have been to their web site, but I can't find parts.

I'd like to get some factory items for my '86 c25, i.e. split backstay assembly.

Thanks,

Mark Eichman
Lake Don Pedro, CA
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Dave B
Admiral

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Mali
863 Posts
Response Posted - 07/10/2003 :  23:49:40  Show Profile
Somebody else will have the Catalina Parts number, but meanwhile, you might also want to try Catalina Direct. You can get their number from their site at www.catalinadirect.com. Good folks, know our boats, and have lots of upgrades and parts for them.

Dave Bristle, 1985 C-25 #5032 "Passage" SR/FK/Dinette/Honda in SW CT

Edited by - dave b on 07/10/2003 23:50:53
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jwilliams
Captain

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USA
357 Posts
Response Posted - 07/11/2003 :  00:13:05  Show Profile
Mark,

Catalina Yachts tel is 818-884-7700, ask to be transferred to Parts.

Parts accepts orders only via fax: 818-704-6612

www.catalina.net

Jim Williams
Hey Jude C25fk 2958
Half Moon Bay, CA
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Champipple
Master Marine Consultant

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USA
6855 Posts
Response Posted - 07/11/2003 :  08:26:00  Show Profile  Visit Champipple's Homepage
Spike -

Maybe this is something we put in the Links section under a contact numbers heading?




D. Wolff - "The Flying Wasp" #401 sr/sk
Chief Measurer C-25/250 National Assn.
<img src="http://www.flags.com/dreamimages/Flags/measurer.jpg" border=0>
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weluvlife
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166 Posts
Response Posted - 07/11/2003 :  20:43:54  Show Profile  Visit weluvlife's Homepage
I just had a really botched order from Catalina Direct. I'm a bit discouraged with them at the momemt. I wrote the owner a letter, maybe he will subdue my anger a bit towards them at the moment :)
Do they have a catalog of Catalina 25 parts?

Thanks,


Mark
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dlucier
Master Marine Consultant

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Virgin Islands (United Kingdom)
7583 Posts
Response Posted - 07/11/2003 :  21:39:10  Show Profile
<BLOCKQUOTE id=quote><font size=1 face="Verdana, Arial, Helvetica" id=quote>quote:<hr height=1 noshade id=quote>Do they have a catalog of Catalina 25 parts?<hr height=1 noshade id=quote></BLOCKQUOTE id=quote></font id=quote><font face="Verdana, Arial, Helvetica" size=2 id=quote>

Mark,

Yes, they do have a catalog.

<img src="http://www.catalinadirect.com/images/handbookhdrc-25.gif" border=0>
<img src="http://www.catalinadirect.com/images/catalogcvr.gif" border=0>

At $9.95(plus shipping), the recently updated handbook is a great resource for C25 owners.

Here's the link.

http://www.catalinadirect.com/handbookc-25.html

<img src="http://www.catalina25-250.org/c25sm.gif" border=0>Don Lucier<img src="http://www.catalina25-250.org/c25sm.gif" border=0>
<img src="http://im1.shutterfly.com/procserv/47b2d904b3127cce9f7cd9ffdf1d0000003010" border=0>
North Star SR/FK
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Dave B
Admiral

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Mali
863 Posts
Response Posted - 07/11/2003 :  21:44:11  Show Profile
Hi Mark... I'll offer the opinion that your experience is unusual. Any supplier can get an order wrong, but from my experience, CD is a valuable resource for Catalina owners--particularly C-22 and C-25. The factory does an exemplory job of supplying replacement parts--more than most builders do. But CD goes a step further, supplying upgrades as well as replacements. They also keep records on what boats we own, and understand those boats. Both the factory and CD should be considered as sources, and both are good reasons for selecting the C-25.

Dave Bristle, 1985 C-25 #5032 "Passage" SR/FK/Dinette/Honda in SW CT
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weluvlife
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166 Posts
Response Posted - 07/11/2003 :  23:52:10  Show Profile  Visit weluvlife's Homepage
Thanks Don, for the handbook info. I will order that book tomorrow. It appears to be a great resource.

I'm sure you're right, Dave. I have not heard anything negative about Catalina Direct before. I was very suprised myself. They sent me a halyard plate, but failed to tell me that the holes may not line up. This was a bit stressful. Then they took an order for a complete split backstay, and failed to tell me that it was back ordered, and to find out later, they had ordered a single backstay. I cancelled the order once I lost the trust in the person helping me.
I think next time I must insist on talking with a "tech" instead of the receptionist.

Thanks,

Mark
'86 c25 tall rig, swing keel
Lake Don Pedro, CA
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Dave B
Admiral

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Mali
863 Posts
Response Posted - 07/12/2003 :  00:04:40  Show Profile
Mark: I have to admit that I knew about the hole alignment problem because somebody on this forum had already reported it. However, I think the CD person warned me, as well.

By all means, tell them about your concerns. They've gotten plenty of cudos here--a wake-up call every once in a while is useful.

Dave Bristle, 1985 C-25 #5032 "Passage" SR/FK/Dinette/Honda in SW CT
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Notice: The advice given on this site is based upon individual or quoted experience, yours may differ.
The Officers, Staff and members of this site only provide information based upon the concept that anyone utilizing this information does so at their own risk and holds harmless all contributors to this site.