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 Catalina/Capri 25/250 Sailor's Forums
 Catalina 250 Specific Forum
 Catalina Direct - Good News, Bad News		  New Topic  Topic Locked
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Tom Potter
Master Marine Consultant

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USA
1913 Posts
Initially Posted - 02/03/2006 :  18:49:22  Show Profile
The good first... Catalina Direct has added a section for 250's
The bad... there's nothing in it yet

http://www.catalinadirect.com/index.cfm?fuseaction=category.display&category_ID=192
1997 250 TR WK (sold)
1984 O'Day 28 (sold)
1979 SISU 22
Bath, NC.
Edited by - Tom Potter on 02/03/2006 18:49:57

britinusa
Web Editor

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USA
5404 Posts
Response Posted - 02/03/2006 :  21:02:30  Show Profile  Visit britinusa's Homepage
Their online store is pretty glum!
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Tradewind
Admiral

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USA
531 Posts
Response Posted - 02/03/2006 :  21:49:18  Show Profile
The online store is pretty weak. I need a pop top but can't find one listed there.
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Tom Potter
Master Marine Consultant

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USA
1913 Posts
Response Posted - 02/03/2006 :  21:55:10  Show Profile
Steve,
You can check with the Catalina part's department. I've contacted them in the past and they were very helpful.

Robert Butler at robertbutler@catalinayachts.com
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Frank Hopper
Past Commodore

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Pitcairn Island
6776 Posts
Response Posted - 02/03/2006 :  21:57:57  Show Profile  Visit Frank Hopper's Homepage
I cannot agree with you. They have invested a lot of time and money over the last few months to put a genuine online store up. I find everything with the search engine and it is all there. Granted like any new enterprise it will get better and I think as time goes by your 250 section will blossom but in the mean time it is better than anywhere else for a Catalina owner wanting boat specific items.
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Tom Potter
Master Marine Consultant

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USA
1913 Posts
Response Posted - 02/03/2006 :  22:22:38  Show Profile
They have come through for me on some hard to find items. Some of the parts they sell now for C25's will work on the 250, but a 250 section is good news for us 250 owners. I can't wait until they start stocking items.
Edited by - Tom Potter on 02/04/2006 09:16:01
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atgep
Master Marine Consultant

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1009 Posts
Response Posted - 02/04/2006 :  09:35:16  Show Profile
CD is tops in my book. I have ordered several parts from them. I have had a few issues and they have come out on top in my book.

1. Ordered tiller. 2 weeks and no tiller? I did the online tracking and found the tiller to be on the truck for delivery for 10days! I checked with UPS and no tiller. They wanted me to file an insurance claim! I called CD and THEY filed the claim and I had a new tiller in 3 days.

2. Ordered new bushings for gudgeons. They were out of stock. I got a call 2 weeks later to info me there would be another 2 week delay. Then they called to info me when they shipped. I bring this up because they paid an employee to call me and update me on my $2 part I ordered. To me, this level of service is gone in America. I sometimes pay an extra dollar or 2 to keep MY parts on a shelf somewhere. You will not find another boat that has this kind of support unless you sail a Macgregor!

Tom.
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britinusa
Web Editor

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USA
5404 Posts
Response Posted - 02/04/2006 :  10:26:11  Show Profile  Visit britinusa's Homepage
From all the accounts read on the forum, the company gets and A+ and their customer service ranks there too.

Pictures say a thousand words, so when the pic is missing and there's no text then a visitor is not sure what they are getting.
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Notice: The advice given on this site is based upon individual or quoted experience, yours may differ.
The Officers, Staff and members of this site only provide information based upon the concept that anyone utilizing this information does so at their own risk and holds harmless all contributors to this site.